Focal

Make ESL Smarter

With Shelf AI

You spent millions installing electronic shelf labels throughout your stores. And they save you from having to swap out paper labels and then audit them. But they could do so much more for your workers and shoppers. Focal integrates with most major ESL providers to help you make the most of your ESL investment.

Maximize Availability, Minimize Stockouts

In retail, availability is everything. Focal Systems’ AI-powered solutions ensure that products are always on the shelf when customers need them. Our real-time shelf monitoring and automated replenishment systems prevent out-of-stock situations, ensuring that stock gaps are identified and resolved instantly. With Focal, you can guarantee optimal product availability, reducing lost sales and enhancing the customer experience.

Availability That Drives Loyalty

The #1 reason shoppers leave without buying is out-of-stock items, with 30% going to competitors. By automating shelf monitoring, retailers can reduce stockouts, improve efficiency, and maximize revenue—ensuring customers always find what they need.

Save The Sale

There is no need to lose a sale (or customer) just because a product is out of stock in one location.  Focal Shelf AI can send your customer to a secondary location where your product is on shelf by changing the ESL display. And Shelf AI knows because it sees the product sitting there. Not only does Focal save the sale, but we prevent your customers searching the store for the product they need.

Reduce The Mystery

If a product is temporarily out of stock and being replenished, Focal can change the label to say so. If a product is truly unavailable – not on shelf and not in inventory – Focal can change the label to say that too, or even to convey the next delivery date. In either case, a better informed customer is a happier customer – and less likely to distract staff with a fruitless search.

Flash For Efficiency

Not every worker has your store memorized, which means they lose hours per week hunting for the exact product location when picking an order or replenishing an out-of-stock. With Action Tool, your workers can guide themselves straight to the task by flashing the right label in the right location as they work a task, saving hours of wasted searching per month.

Focal In The News

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